Shipping policy

DELIVERY TIMES

Below you will find the average delivery time for all our packages:

Once an order is placed, we need 1–3 business days to process it. During the week, this usually takes just one business day, but if you order on Friday evening or over the weekend, processing may take a bit longer.

After your order has been processed, it is shipped out, and delivery takes an average of 8–12 business days.

We do our best to make the ordering and delivery process as simple as possible for our customers. However, if you have any questions or concerns, please don’t hesitate to contact our customer service team. Below we explain how your order is processed and delivered.


PLACING AN ORDER

Ordering at Daisy & Lily is as straightforward as possible.

  1. Go to the product page and click "Add to cart" for the item you’d like to purchase.

  2. Make sure to select the correct variants (e.g., size, color).

  3. Once everything is correct, click "Proceed to checkout."

On the information page, enter your accurate shipping address. Please double-check all details for accuracy.

Click "Continue to shipping" when everything is correct.


Shipping Information

On the shipping page, you can review your entered address details.

All deliveries are shipped for free. As a token of appreciation, we always cover the shipping and delivery costs for our customers.

Click "Continue to payment" to proceed.


Payment Methods

You can choose from several secure payment options:

  • Credit Card (AMEX, Mastercard, Maestro, Visa)

  • PayPal account

  • EPS

After selecting your preferred payment method, click "Complete order." You will be redirected to the payment page of your selected provider.

Follow the instructions on that page to finalize your order.

If, in rare cases, there is a problem with your order, feel free to contact us.


SHIPPING COSTS

We cover the shipping costs for every order.

All our products are delivered to your home completely free of charge — no hidden fees, no shipping charges.

There is no minimum order quantity required.


SHIPPING YOUR ORDER

Have you found the perfect outfit or accessory on our website? Naturally, you want to enjoy it as soon as possible! That’s why we make sure your order is processed and shipped as quickly as possible.

Why do we use group shipping?

To guarantee fair prices for our products, we have chosen to bundle packages and ship them in bulk once we reach our minimum shipment volume.

We appreciate your understanding and your willingness to support a more sustainable and fair world.


IMPORTANT NOTES

Like many other online shops, we are experiencing high demand, which may sometimes lead to delays. Please keep this in mind when placing your order. We are doing everything we can to ship your order as quickly as possible.

Would you like to make sure your order is shipped today?
Feel free to contact us via email.
Our service team will be happy to assist you with the best possible solution.